COVID-19 (Coronavirus) MyVillage Response

MyVillage’s highest priority is the safety and wellbeing of children and educators in our programs. We are actively monitoring the latest developments in the spread of Coronavirus Disease 2019 (COVID-19) and guidance from local health authorities. We will regularly post updates on our response to the latest developments below.

Fill 1Created with Sketch.MyVillage
Fill 1Created with Sketch.Mar 27, 2020

For the latest information on COVID-19 nationally and in states where we operate, please visit:

MyVillage’s Latest Guidance

Updated March 27, 2020

First and foremost, we hope you and your families are safe and healthy. The past week has seen a number of updates that affect our MyVillage community directly, including the following:

Closure/Quarantine Updates

Both Colorado and Montana have now issued statewide “stay at home” orders. They require all people living within the states to stay at home except when performing essential activities or working for essential businesses. Notably, both designate child care as a “Critical (or Essential) Business” that is exempt from the order. 


  • Colorado’s stay at home order went into effect Thursday at 6 am. Child care is designated as a “Critical Business” exempt from the order subject to certain operating conditions with respect to size and group composition. 
  • Confusingly, Colorado’s statewide order was preceded by a number of similar county orders, a number of which have since been rescinded. The majority of these differed with respect to child care restrictions in a key way - unlike the state order, which permits child care operations to continue, these restricted operations except where providers were caring for children of parents working in essential businesses
  • What does this mean for MyVillage Programs? While they may resolve in the coming days, currently the conflicting orders mean that whether a program is permitted to operate depends on which county it is in. The current list of orders, including which have been rescinded can be found here. If you need help determining whether a MyVillage program may continue to operate, please reach out to [email protected] and indicate the county where the program is located.


  • Montana’s stay at home order goes into effect Saturday, March 28 at 12:01 am. It exempts home-based care for children as an “Essential Business” that may continue operations. It does not include the same operating conditions as the Colorado order.
  • What does this mean for MyVillage Programs? MyVillage programs may continue to operate as normal.

In light of the evolving guidance, it is important to note that MyVillage programs are smaller in size and follow rigorous licensing guidelines regarding cleaning and exclusion for illness. Our educators are independent business owners and operators with authority, absent public authority mandates, to decide whether to remain open or close. Nevertheless, we continue to encourage our programs that feel they can safely operate to do so while following public authorities’ guidance and the closure criteria they have established.  

These remain:

  • Any educator or child with a suspected or confirmed case of COVID-19 should be excluded from care for 14 days following their initial exposure or until a doctor has provided written clearance for them to return to the program.
  • Any program with a confirmed case of COVID-19 in an educator or child should close for a minimum of 72 hours for cleaning and social distancing.
  • MyVillage will assist any program that is closed to contact their local public health agency to conduct contact tracing and further COVID-19 testing.
  • Any program with a second confirm case of COVID-19 in an educator or child within a 30-day period should close for a second time for a minimum of 72 hours for cleaning, testing and public health investigation.
  • Any program with 3 confirmed cases of COVID-19 in educators or students within a 30-day period will close for a minimum of 14 days.
  • If an immediate family member, caregiver, guardian or other member of the household of an educator or child tests positive for COVID-19, the educator or child should be tested and decisions regarding closure should be based on the information gathered. Programs may choose to close for 24 hours based on the immediate family member, caregiver or guardian’s positive test while waiting for the educator or child’s results.

MyVillage Coronavirus Relief Fund - Support for Educators & Families

MyVillage recognizes that the current crisis has placed tremendous strain on our entire community, and in particular educators and families. It’s times like this that communities come together, support each other and know that while we can do it alone, we’re stronger together.

To help our community mitigate the impact of required closures or child absences, last week we announced our MyVillage Coronavirus Relief Fund. We are incredibly proud and grateful to be able to offer this to our educators and families in partnership with our dedicated, mission-driven investors. For questions about accessing the MyVillage Coronavirus Relief Fund, please reach out to your MyVillage educator or email us at [email protected]

Community Guidance & Resources

We would like to remind all members of our community to please follow the guidance of public health and other authorities, and practice social distancing and good hygiene. 

Below are a few helpful resources: