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The Water Poet, Tower Hamlets

01-05-2009

4 Review(s)     

This pub has an excellent vibe, the perfect place for a drink after work. very good traditional food on offer every lunch and evening. welcoming atmosphere. this is how pubs used to be and should be.

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Deliverance, Tower Hamlets

11-11-2008

2 Review(s)     

The food is excellent but the service leaves somthing to be desired. I have been using Deliverance for around 4 months without a problem. I ordered a meal on the website on saturday the 9th at 9.00pm and did not have it delivered untill 11.15pm after several phone calls to the shop, they claim to have had my payment declined which is very strange. more than sufficient funds were available and they sent me a confirmation email to say that my meal was being cooked. they also had my telephone number if there was a problem which they did not ring me . food excellent. staff probably need to revisit there customer service skills to make this an all rounder. I have sent a email to deliverance outlining these issues but to date have not had a responce.

Rating food 5
kitchen based staff 2

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