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Pizza home delivery, Aberdeen

02-12-2008

2 Review(s)     

I ordered my pizza at 23.15 advised it would be delivered within forty five mins great. Fifty five mins later decided to call to chase up no answer. Twenty mins later still no answer. Now at 00.40 Knock at the door finally pizza fantastic, however no apology for being late from the driver, on questioning him as to why it took so long I was advised that someone had brocken down 30 mins earlier . Well genious if you had delivered on time I would have had my pizza before this catastrophy struck!! I advised him I did not appreciate his excuse or his attitude and would not be paying full price for this as no other pizza company would expect you to. He advised with a smirk i could take it or leave it as he was not bothered as you can imagine I sent him on his way, now problem being I am diabetic and did take my jag as i thought pizza was on way on calling phd again finally someone answered he was no more interested in my complaint than the driver and to my surprise the driver was on the phone to them at the same time telling a very different story totally disgusted with the lack of service I most definatly will not order from here again and will definately promote all other pizza delivery companies rather than phd a simple apology goes a long way guys, along with a pizza delivered on time!!!!

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