MyVillage
Went to around the world in 80 dishes and believe me it was a waste of time.
Food was below average and the heating was not working. We were not told about the heating until we asked why it was so cold. The staff told us they were taking it in turns to go to the kitchen to warm up.
Following complaints to the venue I have now found out that they are going through managers and I have so far talked to two managers. The first one on the list of managers I have spoken to has since been sacked. No one gets back to complaints and the staff are rude. The fact that they give bad service and they think it is ok. After a phone call to them I am told that if my complaint warrented a reply I would have been contacted by now and that bad reviews will mean nothing as they will just find them and write new ones. It is a shame that they are prepared to write good reviews about themselves rather then fix the problems.
This company are not doing very well in getting a good reputation. When you have somewhere like BIG WOK so close that give top result EVERY time they should sort themselves out.
Mike
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